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Acronis Disk Director erkennt externes Laufwerk nicht richtig!
Ursprüngliche Randbedingungen und Maßnahmen:
Problem | |
Acronis Disk Director 11 | ADD erkennt externes Laufwerk sagt jedoch, das Laufwerk sei nicht formatiert |
Randbedingungen | |
Rechner (Desktop) | Gigabyte, EX58-UD3R mit Intel i7 quadcore |
OS | Windows 7 64 bit |
Laufwerk | WD My Book 2.794,4GB, MBR, USB3 über USB-HUB |
Windows lesen und schreiben | Alles in Ordnung |
Paragon Partition Manager: | Alles in Ordnung |
Windows Datenträgerverwaltung | Alles in Ordnung |
Maßnahmen | |
Update ADD 11 auf neueste SW | ADD erkennt Laufwerk überhaupt nicht mehr! |
Update ADD 11 zu ADD 12 | Kein weiterer Einfluss auf Problem |
Update Firmware des Laufwerks | Kein weiterer Einfluss auf Problem |
Wechsel zu Windows 7 32 bit auf selbem Rechner (dual boot) | Alles gleich wie bei Windows 7 64 bit |
Android program for mac. Wechsel auf anderen Rechner ohne USB HUB (Laptop) | Alles gleich wie vorher auf Desktop über USB HUB |
Acronis disk director does not recognize external drive!
Additional Infos and measures taken:
Problem | |
Acronis Disk Director 11 | ADD recognizes external drive but says that it is not formatted |
Additional Infos | |
Virus protection for mac. Computer (Desktop) | Gigabyte, EX58-UD3R mit Intel i7 quadcore |
OS | Windows 7 64 bit |
External disk | WD My Book 2.794,4GB, MBR, USB3 über USB-HUB |
Windows read and write | Everything ok |
Paragon Partition Manager: | Everything ok |
Windows Drive Administration SW | Everything ok |
measures | |
Update ADD 11 with most recent SW | ADD does not recognize Drive at all |
Update ADD 11 to ADD 12 | No further impact on problem |
Update Drive Firmware | No further impact on problem |
Change to Windows 7 32 bit on same computer (dual boot) | Same as before with Windows 7 64 bit |
Change to other computer without USB HUB (Laptop) | Same as before with desktop and USB HUB |
Help would be greately appreciated.
Hello Karl,
Thank you for your posting! What is the logical sector size on the disk? Acronis Disk Director only supports disks with 512 bytes logical sector size. If the logical sector size is 512 and connecting the drive via a USB port directly also doesn't help, I'd recommend raising a support ticket, so that our engineers can investigate the issue and find the root cause of why the drive is not recognized.
Thank you,
Hello Ekaterina,
Mac os mkv. Thank you for your reaction on my issue.
Logical sector size indeed exeeds 512 Bytes (my disk has 4096 Bytes per sector). It is a pity, that a famous program like Acronis Disk Director cannot support this.
Regards
Karl
Apple frequently publishes updates to Mac OS X. Occasionally these updates make changes to the web setup that can break the web interface for MassTransit. This article describes how to ensure that MassTransit functions properly after updating your Mac OS X installation.
Yes, all MassTransit product types run natively on macOS as of version 4.2 to version 6.0.
The following describes macOS compatibility for other recent versions:
MassTransit Web Client
MassTransit Web Client versions 5.1 and later run natively on macOS.
MassTransit Servers in Compatibility Mode
Acronis Files Connect versions 10.0.4 and later have been tested for compatibility with macOS 10.12 ‘Sierra’. If you are running an earlier version of Acronis Files Connect, please install 10.0.4 or later to support Sierra client Macs.
Is it possible to change my password from the Macintosh when using Acronis Files Connect (formerly ExtremeZ-IP) on my server? Are there any issues I should be concerned about?
Why are my Intel Macs getting a Connection Failed 2 error?
This error only happens if you are connecting to Microsoft Services for Macintosh (SFM) using the custom Microsoft User Authentication Module (MSUAM). This issue does not affect Acronis Files Connect because it uses either the built-in DHX or Kerberos User Authentication Modules which work fine on the Intel Macs.
As noted in a previous Knowledge Base article, there is a bug in Mac OS X 10.5.6 that causes it to report no search results when searching against AFP servers other than Mac OS X 10.5, including Acronis Files Connect (formerly ExtremeZ-IP), Mac OS X 10.4 (Tiger), Mac OS X 10.3 (Panther), and Microsoft's now discontinued Services for Macintosh (SFM) on Windows 2000 or Windows 2003.
As a workaround, restart the backup operation
This article applies to:
During backup of your Mac, you see the following error in logs:
Request failed. Parallels Desktop is not installed.
Cause
As Acronis True Image for Mac has a possibility to back up Parallels Desktop virtual machines, during the disk level backups it sends to the system a request to check whether Parallels Desktop is installed.
Description
The following Acronis products support macOS:
(!) Other Acronis products do not support Apple Mac OS X. This means that:
Acronis Disk Director (any version and edition) is not supported on Mac computers.
This includes:
Installation of Acronis True Image on Mac fails with the error message 'Acronis software for business is installed on your Mac'.
Acronis True Image is incompatible with other Acronis software on Mac. Any other Acronis programs must be uninstalled before installing Acronis True Image.
Acronis True Image 2016 supports these operating systems:
Acronis True Image 2016 supports these mobile operating systems:
In Mac OS X Catalina, Apple introduced a Notarization of software requirement. More details can be read here.
Even though the Backup Agent for MAC should install and function properly on build 12.5.14800 , the OS would still produce a warning that the software could not be checked for malware:
'X can't be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.'
Acronis True Image is available in three packs (tiers): 1 computer, 3 computers, 5 computers.
If you have a 1-computer subscription, you can upgrade to a 3-computer or a 5-computer subscription. A 3-computer subscription can be upgraded to a 5-computer subscription.
To upgrade to a 3-computer subscription, you need to purchase an Acronis True Image (Essential, Advanced or Premium) for 3 computers. Three 1-computer subscriptions cannot be automatically summed up into a 3-computer subscription.
You can transfer your existing Acronis True Image license to a new computer, if the previously used computer becomes retired and is no longer used. In other cases, a new Acronis license must be bought for the new computer.
Introduction
Using Acronis True Image 2019 and later you can duplicate all your data and make macOS bootable on your new hard drive via Disk Cloning. You can use this to migrate to a new Mac computer or to clone the system to an external HDD and have a bootable copy of the system.
Keep in mind the following limitations:
When recovering your Mac via Acronis rescue media, you have erased the system volume on the target disk by using Disk Utility prior to recovering the system.
Recovery completes without errors, but the system does not boot after restore.
Issue in the product.
This issue will be fixed in future versions of Acronis True Image.
As a workaround, erase the entire disk and format it as APFS before recovering your Mac: